You are responsible for charges that you have made. If you are having problems please contact us and we will attempt to assist you. If no solution is found we will issue you a credit.
Your membership will remain active until the end of the most recent paid billing period no matter when you cancel during that period.
Please refer to the Terms of Service of the website you joined for further information. The Terms of Service are located on the tour page of the site you joined as well as on the join page.